ReferenceTroubleshooting
The import says my tree is larger than my plan allows
The file was read and refused before a single person was written, so nothing was truncated. The file is kept. Upgrade and use Continue this import on the same page: the stored file is imported again without uploading it, and the plan is checked afresh. On the free plan a tree above the plan's threshold is imported in full but only the core runs: the tree, the people and the duplicates search. Hypotheses, the Evidence Graph and research reports for that tree run on Pro.
Open:Pricing
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