The match list import says no matches were recognised

The problems people actually hit, and what each one means.

ReferenceTroubleshooting

The match list import says no matches were recognised

Two refusals look alike and are not. A file whose content is an AutoCluster export is not a match list; upload it on the clusters page instead. A real match list in which no row could be read under the company you chose is refused with the number of rows it saw; pick the company the file actually came from and import it again. In both cases nothing was written to the kit, so there is no empty import to clean up.

Read more

Need help with this step?Ask the assistant

The match list import says no matches were recognised · AutoTreeGen