ReferenceTroubleshooting
How do I report a problem?
The feedback button in the top bar opens a short form: say whether it is a bug, a suggestion or a feature you wish existed, and describe it. You can attach screenshots, and a screenshot is often the fastest way to show us something. Attach only what you want us to see - a screenshot may include names or DNA from your tree, and it goes to the AutoTreeGen team reviewing feedback, nowhere else.
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- My GEDCOM will not upload Troubleshooting
- The import says my tree is larger than my plan allows Troubleshooting
- My tree has been processing for a long time Troubleshooting
- My tree says it is not indexed yet Troubleshooting
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